Logo Loading

FAQ




What kind of products do you offer?

At Laboratorios Colichón, we develop dietary supplements focused on the comprehensive well-being of the entire family. Our products are formulated with natural ingredients and backed by quality standards.

Do supplements replace diet or medical treatment?

No. Our products complement a balanced diet, but they do not replace a healthy diet or medical treatments. We always recommend consulting a healthcare professional before starting any supplement.

How can I make a purchase?

You can purchase directly from our website by selecting the desired product, adding it to your cart, and completing the secure checkout process. We will notify you by email regarding the status of your order.

What payment methods do you accept?

We accept debit and credit card payments, as well as bank transfers, through secure payment platforms. All payments are protected with encryption and SSL certificates.

Do you ship to all of Peru?

Yes. We ship nationwide. Delivery time and cost will depend on the recipient's location. You can find all the shipping details during the checkout process.

Can I return a product?

Yes. We only accept returns for defective products or shipping errors. You have 7 business days from receipt to contact us at contacto@laboratorioscolichon.com.

How do I know the products are safe?

All our products are manufactured using good manufacturing practices (GMP) and comply with current Peruvian health regulations. They also have a health registration approved by DIGESA.

Is it safe to buy from your website?

Yes. We have an SSL certificate that guarantees the protection of your data and transactions. We also use reliable and secure payment gateways to provide you with a risk-free shopping experience.

Do you have customer service?

Of course! You can contact us anytime at contacto@laboratorioscolichon.com or write to us on our social media. We'd be happy to help.

Where can I find the Complaints Book?

You can access our digital Complaints Book from this link: https://laboratorioscolichon.com/libro-de-reclamaciones/